Certificate for Scottish Personal Licence Holders (Off Licence ) C&G 7104-1

This course aims to set a nationally recognised minimum standard for anyone who serves alcohol in order to encourage higher standards in the licensed trade. It offers the opportunity for licensees, managers and supervisors to contribute positively to the safety of the community through the responsible sale of alcohol.

Content

The Legal Responsibilities of Selling Alcohol
Licensing Law and Alcohol and People Skills
Sensible Promotion of Drinks
Refusal of Service
Law Surrounding Children
The Social Responsibilities of Selling Alcohol
Drinking Behaviour
Best Practice and Standard Setting
Prevention of Conflict
Customer Care

Progression

On successful completion of this course individuals may progress onto other hospitality courses.

Entry requirements

There are no entry requirements.

Target audience

Individuals working in Off-Sale Shops, Licensed Grocers and Supermarkets.

Benefits to the individual

Individuals have the skills and knowledge to sell alcohol in a safe responsible manner and they are aware of the legal requirements.

Benefits to the organisation

Organisations can be confident that employees are selling alcohol responsibly and complying with current legislation through the knowledge and skills gained by undertaking this course.

Download course details PDF

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