This course aims to set a nationally recognised minimum standard for anyone who serves alcohol in order to encourage higher standards in licensed trade. It offers the opportunity for licensees, managers and supervisors to contribute positively to the safety of their community through the responsible sale of alcohol.
The Legal and Social Responsibilities of Selling Alcohol
Licensing Law and Alcohol and People Skills
Drinking Behaviour and Sensible Promotion of Drinks
Best Practice and Standard Setting
Refusal of Service and Prevention of Conflict
Law Surrounding Children
Customer Care
On successful completion of this course individuals may progress onto other hospitality courses.
There are no entry requirements.
Individuals working in Pubs, Hotels, Restaurants, Nightclubs and Bars.
Individuals have the skills and knowledge to sell alcohol in a safe and responsible manner and are aware of the legal requirements.
This course ensures that management of premises are promoting a socially responsible culture and complying with current legislative requirements.