Improving Assertiveness
This course provides practical guidance for anyone who needs to develop their assertiveness skills and behaviour to be more effective and confident in workplace situations. Participants will leave with an action plan highlighting key changes that need to be made. They will learn techniques which will help build confidence and improve assertiveness.
Content
Recognising the Links Between Aggressive, Passive and Assertive Behaviour
Breaking Down the Barriers to Handling People and Situations
Making Your Message Clear Through Positive Language, Appropriate Body Language and Constructive Feedback
Moving from Negative to Positive Ways of Thinking to Deal with Confrontation or Criticism
Progression
Candidates may also be interested in the following courses: Communication with an Introduction to Coaching; Effective Meetings; and Influencing & Persuading.
Entry requirements
There are no entry requirements for this course.
Target audience
This course will benefit anyone who would like to improve their assertiveness in the workplace.
Benefits to the individual
Individuals will appreciate the positive benefits of assertive behaviour in their interpersonal relationships at work and beyond. They will be able to employ skills and techniques to manage difficult people and situations.
Benefits to the organisation
Staff and managers in any organisation will perform at optimum levels and will be able to forge effective working relationships if they are confident and assertive.
Course options
Awarding body: No Awarding Body
Location: Earls Gate, Grangemouth
Start date: 27 Jul 2010
End date: 27 Jul 2010
Duration: 1 Day Course
Cost: £150.00
Available places: 13
Book now
Awarding body: No Awarding Body
Location: Earls Gate, Grangemouth
Start date: 11 Aug 2010
End date: 11 Aug 2010
Duration: 1 Day Course
Available places: 14
Awarding body: No Awarding Body
Location: Earls Gate, Grangemouth
Start date: 24 Sep 2010
End date: 24 Sep 2010
Duration: 1 Day Course
Available places: 15
Awarding body: No Awarding Body
Location: Earls Gate, Grangemouth
Start date: 18 Oct 2010
End date: 18 Oct 2010
Duration: 1 Day Course
Available places: 15
Awarding body: No Awarding Body
Location: Earls Gate, Grangemouth
Start date: 15 Nov 2010
End date: 15 Nov 2010
Duration: 1 Day Course
Available places: 15
Awarding body: No Awarding Body
Location: Earls Gate, Grangemouth
Start date: 13 Jan 2011
End date: 13 Jan 2011
Duration: 1 Day Course
Available places: 15
Awarding body: No Awarding Body
Location: Earls Gate, Grangemouth
Start date: 9 Feb 2011
End date: 9 Feb 2011
Duration: 1 Day Course
Available places: 15
Awarding body: No Awarding Body
Location: Earls Gate, Grangemouth
Start date: 22 Mar 2011
End date: 22 Mar 2011
Duration: 1 Day Course
Available places: 15
Awarding body: No Awarding Body
Location: Earls Gate, Grangemouth
Start date: 21 Apr 2011
End date: 21 Apr 2011
Duration: 1 Day Course
Available places: 15
Awarding body: No Awarding Body
Location: Earls Gate, Grangemouth
Start date: 19 May 2011
End date: 19 May 2011
Duration: 1 Day Course
Available places: 15
Awarding body: No Awarding Body
Location: Earls Gate, Grangemouth
Start date: 14 Jun 2011
End date: 14 Jun 2011
Duration: 1 Day Course
Available places: 15
Awarding body: No Awarding Body
Location: Earls Gate, Grangemouth
Start date: 8 Jul 2011
End date: 8 Jul 2011
Duration: 1 Day Course
Available places: 15
Related courses
View other Personal Development courses
