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C&G Cert for Scottish Personal Licence Holders

There are two courses in this series which are the City & Guilds Certificate for Scottish Personal Licence Holders 7104-1 On-Licence and City & Guilds Certificate for Scottish Personal Licence Holders 7104-1 Off-Licence.

This course aims to set a nationally recognised minimum standard for anyone who serves alcohol in order to encourage higher standards in the licensed trade. It offers the opportunity for licensees, managers and supervisors to contribute positively to the safety of the community through the responsible sale of alcohol. 

Course Outline

• The Legal Responsibilities of Selling Alcohol
• The Social Responsibilities of Selling Alcohol
• Licensing Law and Alcohol and People Skills
• Drinking Behaviour
• Sensible Promotion of Drinks
• Best Practice and Standard Setting
• Refusal of Service
• Prevention of Conflict
• Law Surrounding Children
• Customer Care 

Target Audience

Individuals working in Off-Sale Shops, Licensed Grocers and Supermarkets.  

Entrance Criteria

There are no entry requirements.  

Mode of Attendance

Day (Public) | Duration: 1 Day

You can download a full description for On-licence or contact us on 0845 634 4444 or bizweb@forthvalley.ac.uk